Return & Exchange Policy

Customer Satisfaction is Our Priority 🚗

At WheelHatch, we strive to provide high-quality products. If you receive a damaged, defective, or incorrect item, we’re here to help.

Eligible Returns/Exchanges:

You may request a return or exchange if:

• You received the wrong product

• The product is damaged upon arrival

• The product has a manufacturing defect

Return Request Time:

Please contact us within 1 days of receiving your order.

Conditions:

• Product must be unused

• Original packaging must be intact

• Proof (photos/videos) may be required

Non-Returnable Items:

• Used products

• Customer-damaged items

• Change of mind after delivery (unless approved)

Return Process:

Contact us via:

📧 Email: wheelhatch@gmail.com
📱 WhatsApp: 03214351005

Provide:

• Order number

• Issue details

• Photos/videos

Refund/Exchange:

Once approved:

• Replacement product may be sent
  or

• Refund may be processed (case dependent)

Shipping Costs:

• If the mistake is ours, return shipping may be covered.

• For customer-related issues, shipping charges may apply.

WheelHatch reserves the right to review all return claims before approval.

Thank you for choosing WheelHatch

Smart Accessories for Every Drive 🚘